Privacy Policy
Who We Are
Our website is operated by Poonchira Holiday Resorts and provides information about our accommodation, Jeep Safari, trekking, camping, and other experiences around Ilaveezhapoonchira, Kerala.
Website: safari.ilaveezhapoonchira.com
Information We Collect
When you use our website, we may collect information that you voluntarily provide to us, such as your name, phone number, email address, and other details you provide when making an enquiry or requesting information about our services.
We may also collect limited technical information, such as your IP address, browser type, device information, and website usage data, to help us maintain and improve our website.
How We Use Your Information
We may use the information you provide to:
• Respond to your enquiries and requests.
• Provide information about our accommodation, Jeep Safari, trekking, camping, and other services.
• Assist with bookings and service-related communication.
• Improve our website, services, and visitor experience.
• Maintain the security and proper functioning of our website.
• Send service-related updates or information when necessary.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website, and maintain website functionality.
Cookies are small text files stored on your device by your web browser. You can choose to disable or delete cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
Where applicable, third-party services used on our website may also place their own cookies in accordance with their respective privacy policies.
Third-Party Services & Analytics
We may use third-party services to help us operate, analyze, and improve our website.
For example, we may use Google Analytics or similar analytics services to understand website traffic, visitor behavior, and how users interact with our website. These services may collect information such as your IP address, device information, browser information, and website activity.
Third-party services may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of these services for more information about how they handle your data.
Data Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers when necessary to operate our website, respond to enquiries, process bookings, provide requested services, or maintain website functionality.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of our business, visitors, or website.
Data Security
We take reasonable measures to protect the personal information submitted through our website from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee the absolute security of information transmitted to or through our website.
Data Retention
We retain personal information only for as long as necessary to respond to enquiries, provide our services, maintain business records, comply with legal requirements, and resolve disputes.
The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.
What Rights You Have Over Your Data
You may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your personal information, subject to applicable laws and legal requirements.
If you would like to make a request regarding your personal information, please contact us using the contact details provided on this website.
Where Your Data Is Sent
Visitor information may be processed through third-party services that we use to operate and improve our website, communicate with guests, process bookings, or provide other services.
Some of these services may process data on servers located outside India. We take reasonable steps to ensure that information shared with third-party service providers is handled securely and in accordance with applicable privacy requirements.
Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on our website.
We will make reasonable efforts to respond to your privacy-related questions and requests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or applicable legal requirements.
Any updates will be posted on this page with the revised date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.